Our Services
Our core service is providing professional, 24-hour support in a safe and friendly environment.
Our core service is providing professional, 24-hour support in a safe and friendly environment.
At Across the Bay, we know the value of true person-centred care. Our dedicated team works to provide thoughtful, professional support that uplifts every resident we serve, guided by our promise to offer reliable, kind, and skilled care in a truly homely atmosphere.
Through our experienced, CQC “Good” rated management and a genuinely friendly team, we help residents and their families enjoy comfort and better days, always focused on health, happiness, and supporting a life of dignity.
Our core service provides professional 24-hour support. We assist with all daily living, from personal care to mobility, based on a plan tailored to each resident.
We offer flexible respite stays for recovery or to give home carers a break. All short-term residents are welcomed into our family with the same high-quality care.
We focus on a rich and fulfilling life with home-cooked meals, pamper sessions, art clubs, live music, and a vibrant community schedule based on residents’ interests.
To ensure the standard of care is always excellent we continue to invest into staff training and refurbishment of our facilities. This is in line with the person centred approach we have adapted by enabling staff members to care for individual needs of residents and ensure their goals are met.
All rooms conveniently located on the ground floor.
Beautiful gardens for relaxation and enjoyment.
Private telephone access in every resident’s room.
Personal TV connection available in each room.
Fully accessible throughout the home.
Wi-Fi internet access available for all residents.
We understand the importance of family support therefore we encourage families to be involved in the residents care as much as possible. For example, having a suggestions box where family members may add suggestions of ways they would like us to improve the care for their loved ones.
At Across the Bay we are passionate about providing high quality of care which is tailored to residents individual needs allowing them to feel comfortable at our homes.
